Global Account Receivable Analyst Job in Chennai at Norton LifeLock

Norton LifeLock is hiring fir the role of Global Account Receivable Analyst!

Responsibilities of the Candidate:

• Managing Aging and securing timely payments
• Managing allocated accounts and coordinating with customers to secure payment byemail/phone
• Managing Dunning Cycle Statements and Letters
• Handling disputes by coordinating with both internal teams and the customer
• Minimizing cases of Bad Debt
• Reviewing Credit and Payment Terms Requests
• Reviewing and releasing of Credit Holds
• Updating Credit Limits and Payment Terms in all systems including ERP and Partner Portals
• Ensuring timely delivery of invoices to customers
• Uploading invoices to customer and third party portals
• Managing workload to respond and action queries and requests within SLA
• Coordinating with AR Team, Supplier Admin and AP to process refund requests
• Working relationships with supporting teams such as Sales Operations, Deal Desk,Order Management, and Tax
• Performing UAT as per direction from Project Team Lead

Requirements:

• Graduate Level
• 3-5 years in Order to Cash/Collections or equivalent work environment
• 2 cumulative years of software Industry experience, with international experiences a plus
• Experience of working with and delivering results to key stakeholders and customers
• Proven ownership in managing and resolving escalations
• Speak and write English fluently
• Excellent written and verbal communication skills
• Strong decision-making abilities
• Work independently with minimum supervision
• Adaptable and flexible
• Ability to prioritize day-to-day tasks
• Ability to work in a pressurized environment
• Flexibility to support monthly and quarterly finance deadlines, as well as shift requirements in a busy multinational environment