GIGNow-ServiceNow Developer Job in Noida at EY (Ernst & Young)
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GIGNow-ServiceNow Developer
EY (Ernst & Young)
Full Time Job
Not Disclosed
0-1 years
Posted 30+ days ago
Location
- Noida
Skills Required
- HTML
- CSS
- Javascript
- Organization Skills
- Testing skills
- Customer Satisfaction
About this Job
EY is hiring for the role of GIGNow- ServiceNow- ServiceNow Developer!
Responsibilities of Candidates:
- Support development tickets according to internal prioritization.
- Develop new service catalogs and improve existing ones.
- Create/update workflows and forms, including record producers.
- Collaborate with the Assessment and Testing teams.
- Attend daily meetings for status updates.
- Manage various tickets within defined SLAs.
- Maintain updated status and effective ticket management.
- Foster strong client relationships to ensure high C-SAT (Customer Satisfaction).
- Coordinate closely with team members for seamless support.
- Monitor ticket backlog and ageing.
- Participate in daily status update meetings.
Requirements:
- Experience and technical knowledge of the ServiceNow platform.
- Fluent English language skills (written and verbal).
- Proven ability to interact professionally with clients.
- Familiarity with ITSM, HRSD, SPM, and APP ENGINE modules.
- Strong organizational and prioritization skills.
Eligible Degrees
+92 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About EY (Ernst & Young)
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