GHRSC Administrator Job in PAN India at Konecranes

Konecranes is hiring for the role of Administrator, GHRSC!

Responsibilities of the candidate:

• Provide full functional support for the defined service domain: Recruitment services
• Consult and support internal customers regarding People Center (Success Factor) usage by responding to customer queries coming via our HR ticketing, calls, and chat tool.
• Answer incoming tickets in Service Now in a professional and timely manner with high quality
• Providing support to Recruitment Service Line by working on various tickets received in ticketing tool.
• Working on Job Requisition/Position creation tickets, making changes in JRs, adding approval chains to JRs and additional support activities requests etc.
• Continuously contributing to process improvement and to developing the offer and service to maximize the value and increase business performance
• Communication with different stakeholders about relevant day-to-day activities
• Specific agreed services for designed countries including but not limited to various certificate services based on business needs or employee individual needs
• GHRSC communicate and information sharing with local human resources and business teams.

Requirements:

• Previous experience in HR, Customer Services or Backoffice.
• Work fluently in English (written, spoken).
• Ability and interest with system and tools and have good Excel skills.
• Awareness of ISO 14001 & 45001 Standards