General Manager – Network Solutioning Job in Gurgaon at Pidge

Key Responsibilities

Solution Design & Vendor Mapping:

• Develop customized logistics solutions for key accounts by mapping the most efficient vendors in the network to specific requirements.
• Design operational frameworks leveraging cross-utilization of Pidge’s vendor network to ensure maximum coverage and utilization.

Commercial Structuring & Negotiation:

• Build customized commercial proposals for each account, aligning costs, revenue targets, and profitability.
• Collaborate with Sales and Operations teams to finalize competitive pricing structures and contract terms.

Due Diligence & Field Assessment:

• Conduct on-ground due diligence to verify vendor readiness, capacity, and quality for mapped accounts.
• Partner with vendors and internal teams to resolve logistical, operational, or compliance-related challenges.

Hypercare Management:

• Lead the hypercare phase for new accounts, ensuring smooth onboarding and operational transitions.
• Coordinate with cross-functional teams to proactively identify and resolve challenges, ensuring client satisfaction in early stages.

Continuous Optimization & Feedback Loop

• Establish feedback loops with clients and internal stakeholders to refine solutions and enhance vendor performance.
• Leverage data-driven insights to continuously optimize solutions, improving service quality and cost efficiency.

Qualifications:

• Bachelor’s degree in Business, Logistics, Supply Chain Management, or related field; MBA preferred.
• 7+ years of experience in logistics, network operations, or solution design.
• Demonstrated expertise in vendor mapping, solution creation, and commercial negotiations.
• Strong financial acumen with proven ability to manage costs and profitability in logistics environments.
• Excellent organizational and project management skills, with a track record in process improvement and cross-functional collaboration.
• Strong interpersonal and stakeholder management skills, with the ability to influence and drive alignment across teams.

Pidge Technologies, founded in 2019, is a Gurugram-based logistics tech startup transforming last-mile delivery in India. It offers AI-powered fulfillment, private and shared fleet solutions, and a unified dashboard for businesses. With over 50,000 fleet partners and presence in 200+ cities, Pidge helps SMEs scale operations efficiently while ensuring high service levels and real-time visibility.