Functional Consultant Job at Sutherland Global

Sutherland Global is hiring for the role of Functional Consultant!

Sutherland is a global leader in driving business and digital transformation and exceptional experiences along the entire journey of our client’s engagement with their customers.  With over 35 years of experience, we combine deep domain expertise and extensive knowledge in proven optimization with both proprietary and partnered tools and platforms to drive growth, efficiency, and productivity across organizations. 

Sutherland brings together our people, processes, products, and platforms across cognitive artificial intelligence (AI), intelligent automation, advance analytics and digital services to create unique solutions for the industries that we service. The core values of remaining agile, outside-the-box thinking, uncompromising integrity, and flawless execution are key pillars of the company. 

Responsibilities of the Candidate:

• Responsible for the evaluation and documentation of customer transactions to ensure accurate and consistent information is provided to customers.
• Evaluate transactions to ensure all required processes and guidelines are followed to ensure the delivery of the highest levels of customer experience and employee engagement while driving KPI performance at or above all critical goals.

Requirements:

• Qualifications: Core Banking, Accounts Management (CASA, FD, Loans)
• Analytical Skills
• Attentive