Front Office Manager Job in Delhi at Indian RealTech

You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, manage client relations, office coordination.

As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.

Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.

Responsibilities:

• Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
• Ensure timely and accurate customer service
• Handle complaints and specific customers requests
• Troubleshoot emergencies
• Ensure proper mail distribution
• Prepare and monitor office budget
• Keep updated records of office expenses and costs
• Ensure company’s policies and security requirements are met

Requirements and skills:

• Thorough knowledge of customer service, office management and basic bookkeeping procedures
• Proficiency in Hindi and English (oral and written)
• Solid knowledge of MS Office, particularly Excel and Word
• Excellent communication and people skills

Note:

• Female candidates only preffered