Front Office Executive Job in Gurgaon at JLL

JLL is hiring for the role of Front Office Executive!

Responsibilities of the Candidate:

• Candidate will be in charge of one of the busiest places in the office—the front desk. Constantly on the go, candidate will give our visitors a warm welcome, and guide them and our employees along the way.
• Throughout the day, candidate will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behavior. 
• Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Candidate need to be able to prepare various MIS reports as required by the client. Much of the time will also be spent on general admin activities and other help desk tasks. 
• Contributing to the monthly management report for the client and participating in emergency evacuation procedures.
• Candidate will be expected to develop policies and procedures needed for all functions in the reception.

Requirements:

• A highly skilled professional
• Candidate should be a graduate in any discipline or from Hotel Management background
• Have one to five years’ experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role.
• If you’re familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job.
• A client service champ
• A strong customer service focus is a pre-requisite of this job.