Fleet Customer Success Specialist Job in Bangalore at moove
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Fleet Customer Success Specialist
moove
Full Time Job
Not Disclosed
1-2 years
Posted 30+ days ago
Location
- Bangalore
Skills Required
- Customer Service
- Customer Success
- Microsoft Excel
- Inbound Calling
About this Job
Moove is hiring for the role of Fleet Customer Success Specialist!
Responsibilities of the Candidate:
- Monitoring drivers’ performance.
- Conducting daily check-in on drivers’ pulse.
- Supporting drivers.
- Solving driver's issues while drivers are in transit.
- Receiving inbound calls from drivers.
- Making outbound calls to drivers.
- Conducting driver survey.
- Compiling data from drivers survey
- Accountability of all Moove vehicles
- Ensuring that drivers obey rules and regulations as laid down by the company.
- Ensuring that drivers get the right information from the company
Requirements:
- Degree in any discipline.
- 1 to 2 year experience in customer care/support roles.
- Experience in the transportation industry is an added advantage.
- Proficient in the use of Microsoft Suites (Excel).
- Ability to manage people.
- The candidate must possess an eye for details
Eligible Degrees
+95 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About moove
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