Finacle Helpdesk Support L1 Job in Mumbai at DXC Technology
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Finacle Helpdesk Support L1
DXC Technology
Full Time Job
Not Disclosed
1-3 years
Posted 12 days ago
Location
- Mumbai
Skills Required
- Customer Support
- Problem Solving
- Analytical skills
- Communication Skills
About this Job
DXC Technology is hiring for the role of Finacle Helpdesk Support L1!
Responsibilities of the Candidate:
- Knowledge of Finacle Menu Options (CBS 7.0.25/ UBS version 10.2.18), Business Logic of banks, handling calls, managing EOD/ BOD operations of bank
- Knowledge of Core Banking Solutions, banking support
- Troubleshooting of issues observed/reported on day to day basis Working knowledge on Service Ticketing/ Management Solutions
Requirements:
- Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA
- Strong problem-solving and analytical skills
- Effective communication and teamwork abilities
- Eagerness to learn and adapt to challenging technical tasks
- Minimum One year experience of working in Similar Projects as Application L1 at Scheduled Commercial Banks in India
Eligible Degrees
+96 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About DXC Technology
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