Field Service Engineer Job in Chandigarh at Cummins India

Cummins is hiring for the role of Field Service Engineer!

Responsibilities of the Candidate:

• Diagnoses and completes less complex repairs to engines at the customer’s site.
• Engages customers courteously and professionally. Anticipates and ensures prompt and efficient attention to customer needs.
• Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools.
• Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
• Escalates unresolved issues to more experienced Field Service Technicians and/or supervisors.
• Completes required documentation, such as service worksheets, timesheets, warranty claims, and quality documents via handwritten forms or business system input screens.
• Identifies additional service opportunities with customers.
• Completes training in line with skill and business requirements.
• Maintains service vehicles and tools for cleanliness and proper operation.
• Ensures adherence to all relevant Health Safety & Environmental policies, procedures, and legislation and report any issues/incidents to site management and their supervisor

Requirements:

• Intermediate level knowledge of and/or experience with engine products