Field Service Application Engineer Job in Bengaluru at Agilent Technologies

Agilent Technologies is hiring for the role of Field Service Application Engineer!

Responsibilities of the Candidate:

• Responsible for providing technical & application support for Agilent analytical instruments to existing & new customers in markets of Biopharma/Proteomics/Pharma/Food etc. at identified locations at PAN India level.
• Deliver customer education courses on-site as well at COE labs
• Cost & time effective application method deployment on Agilent instruments
• Promptly fix method/technology transfers issues from one instrument to another.  
• Lead projects requiring coordination with other functions & customers.
• Deliver product seminars for customers, prospects, and employees.
• Training of internal & external team and provide technical support.
• Respond promptly to related customer queries & help in timely resolution of customer critical issues.
• Participate in programs to stimulate demand for all Agilent range of products/services and ensure timely and accurate execution of those programs.
• Perform Installations, Preventive Maintenance, Repair, software & hardware IQ OQ on Agilent products as required.
• Coordinate internally with all the field sales team and Managers to ensure that the key customers are delighted.
• Must be willing to travel extensively.

Requirements:

• Master’s Degree in Chemistry/Analytical Chemistry/Instrumentation/Pharmacy/Biotechnology/Life Science or equivalent
• Relevant basic/theoretical knowledge of analytical instruments like LC/LCMS/QTOF, GC/GCMS, ICPOES/MS, UV/FTIR, qPCR, Tape Station, Bioanalyzer etc.##
• Experience 0-18 months
• Candidate should enjoy travelling and visiting customers.
• Excellent numerical, verbal and written communication, fixing and problem-solving skills along with good interpersonal & negotiation skills.