F&B Sales Executive Job in Bengaluru at Hilton

Hilton is hiring for the role of F&B Sales Executive!

Responsibilities of the Candidate:

• Implement all sales action plans related to the respective market with supervision under the F&B Manager.  
• Ensure that the invoicing effectively corresponds to all services agreed upon and rendered. 
• Maximize F&B revenue through each upselling opportunity whenever possible.  
• Promote the hotel as often as possible through entertaining, conducting site inspections, and presentations of the hotel, etc. 
• Pay visits to former, existing and potential clients in view of entering into contracts with them, especially commercial accounts. 
• Organize regular visits in accordance to a predetermined plan and maintain good relationship with customers. 
• Meet and accompany any top key accounts, VIP guests upon arrival to ensure satisfaction.  
• Provide after-sales service and in particular, ensure that all guests’ complaints are taken seriously and discussed with the respective departments if necessary. 
• Keep well informed on the operations of all outlets especially in key departments. 
• Keep a record on former, existing, potential F&B guests and make a profile of them by using the guest database tool. 
• Prepare a tentative monthly schedule to record all sales and other related actives for the preceding month. 
• Approach guests in each F&B outlet and executive lounge on a daily basis, specifically targeting certain guests.  
• Collect guest feedback and organize coordination meeting with the F&B team for sharing and improvement purpose on a weekly basis or whenever necessary.  
• Obtain and familiarize with all market information by using the competitor awareness tool, especially for key F&B competitors’ production and related promotions, reporting to the F&B Manager in a timely manner.  
• Maintain a high level of exposure for the hotel in major market areas through sales calls or joint sales calls, fax, and written communications.  
• Record all daily sales calls. 
• Submit production reports on your list of accounts on a monthly basis. 
• Carry out any other reasonable duties and responsibilities as assigned. 

Requirements:

• College or related degree. 
• Minimum 1 year of experience in a related field. 
• Proficient in English to meet business needs. 
• Familiar with the operation and application of the hotel’s computer / data processing system.