Executive Regional Sales Manager Job in Chennai at Reliance Industries Limited (RIL)

Reliance Industries is hiring for the role of  Executive Regional Sales Manager!

Responsibilities of the Candidate:

• Consolidate, finalize, and monitor the Sales Plan and Actuals for the Territory on a monthly and annual basis.
• Generate orders daily by following up with customers and channel partners.
• Monitor actual customer off-take vs. plan (Sales Plan, MOU, and Annual Budget).
• Take corrective measures in case of deviations from the plan.
• Communicate with customers and channel partners on production schedules, material availability, price changes, MOU schemes, and signing.
• Provide feedback to customers on dispatches, order status, and stock transfer movement to regional depots.
• Develop a movement plan by grade/site to depots and periodically monitor Physical Stock, Stock in transit, and STOs to avoid stockouts.
• Monitor aging and disposal of stocks.
• Plan customer coverage category-wise and frequency, with physical visits followed by online submission of visit reports in the CRM module.
• Track exceptions in RPOC and ensure closure within stipulated norms.
• Update customer profiles.
• Collect samples of finished products and raw materials to enhance service levels to customers.
• Provide support to new customers in terms of handholding, master creation, grade selection, DCA tie-up, technical know-how, etc.
• Address customer complaints, acknowledge and provide feedback, and escalate and resolve issues.
• Prepare the annual expense budget for the assigned territory.
• Liaise with local associations and authorities.
• Provide leads to other Reliance Group businesses.
• Provide inputs for NSR improvements and pricing through constant interaction with customers and channel partners.
• Maximize grades with higher NSR in the assigned geographical territory.
• Assist in conducting CRMs, seminars, workshops, exhibitions, etc., aimed at generating additional business.
• Provide regular inputs to the HO BD Team for arranging approvals, spec-ins, etc.
• Track capacity additions and investments by customers and update.
• Interact with trade channels and customers on open market prices, trends, and international offers, and provide periodic inputs to PHs and RM.
• Keep track of co-producers business operations, product availability, and commercial policies and trade terms, and periodically update.

Requirements:

• B. E. / B. Tech in Chemical / Polymer / Textile / Mechanical engineering
• 2 to 5 years of relevant experience
• Possessing knowledge about the product is essential.
• Understanding the end-use sectors is crucial.
• Familiarity with various product technologies is necessary.
• Knowing the customers and their preferences is a key skill.
• Understanding the economics of competing products is important.
• Knowledge of domestic logistics and taxation is required.
• Proficiency in downstream processing is essential.
• Efficient warehouse management is a crucial aspect.
• Building and maintaining relationships with stakeholders is necessary.
• Planning and organizing tasks effectively is important.
• Execution of tasks with precision is a valuable skill.
• Familiarity with IT and software applications is beneficial for the role.