EOR Operations Associate Job in Bangalore at Rippling

Rippling is hiring for the role of EOR Operations Associate!

Responsibilities of the Candidate:

• Execute tasks related to new employees’ onboarding such as employee onboarding verifications, benefits setup and enrollments for our customers
• Conduct filings and registrations with government agencies on behalf of customers
• Review, Build and Improve current operational process and create how-to documentation library
• Review and process inbound communications related to insurance and regulatory tasks
• Build end-to-end operational process for benefits enrollments to our customers
• Research process requirements for work streams for new products and countries
• Provide feedback on our internal systems and processes to improve our operations
• Work with R&D to improve customer onboarding processes through automation

Requirements:

• 4+ years of experience in an operational role, such as payroll operations, regulatory operations, or support operations
• Strong English communication skills (written and verbal)
• Strong project management and organizational skills: high attention to detail with excellent work product, time management, and execution
• Experience with Google Suite or Microsoft Office, especially Docs/Sheets/Excel, for data analysis and task organization; familiarity with SFDC/JIRA/Confluence a plus
• Strong research and process development skills
• Structural thinking and problem-solving
• Ownership and Proactive attitude towards pushing things to get done
• Ability to learn quickly and deal with ambiguity
• Ability to work from 1.00 PM- 10.00 PM
• Grit, patience, and drive as you would be working with different teams, partners and government agencies