Enterprise Platforms Analyst Job in Hyderabad at Deloitte

Deloitte is hiring dor the role of Enterprise Platforms Analyst!

Responsibilities of the Candidate:

• Participate in maintenance and day-to-day operations of SharePoint, .NET applications, Hadoop, HRMS, CRM, Financial, Reporting, and additional business systems including PeopleSoft, Siebel, Cognos, and several other ERP applications.
• Exploring ways of improving processes and procedure to support our applications and systems
• Assisting with implementing technology roadmap in conjunction with business functions, development teams and ITS Architecture team
• Self-starter who can work through any complex applications and is capable of creating Knowledge and Process documents surrounding applications, support and operations
• Expert in performing software and server administrative tasks
• Participates in application performance optimization activities
• Performs monitoring and control of global production environment
• Expert Troubleshooter dealing with technical issues relating to configuration, data, and deployments

Requirements:

• A Computer Science University degree and/or equivalent work experience
• A strong commitment to professional client service excellence
• Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
• Good verbal and written communications skills
• Excellent Analytical Skill
• IT Certifications: ITIL V3 Foundation
• Windows server administration
• SharePoint/SharePoint Online
• Azure fundamentals
• 1-3 years’ experience in a similar role with an Enterprise organisation
• Provide 3rd line support for SharePoint services, operating under a best practice, ITIL framework
• Respond to service outages which affect Deloitte’s business operation and reputation, including out of hours escalations as part of a 24 x 7 on-call rota
• Ability to solve problems, quickly and completely and to communicate them clearly to peers, customers, and management
• Work with change management, developers, project teams, business teams and vendors to provide guidance and assist in the deployment of SharePoint platform updates and applications and site development
• Assist in defining SharePoint technical standards
• Provide input into evaluation, design, and integration of new technologies into SharePoint platforms
• Maintain the performance, availability, and security of SharePoint services, with a focus on continuous service improvement
• Assist in maintaining documentation, technology compliance standards and landing space policy
• Document disaster recover procedures and perform regular tests