Engineer - Support Job at Optiva
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Engineer - Support
Optiva
Full Time Job
Not Disclosed
2-3 years
Posted 30+ days ago
Location
- Work From Home
- Work from Home
Skills Required
- Technical Support
- Problem Solving
- Troubleshooting
- Analytical skills
About this Job
Optiva is hiring for the role of Support Engineer
Responsibilities of the Candidate:
- Take ownership of support incidents and use all available resources and knowledge to resolve them
- Consistently improve the quality of your work by internalizing the feedback and coaching you receive from regular reviews of your completed tickets
- Take emergency call rotations every few weeks, where 24/7 availability is required
Requirements:
- 2-3 years experience in a telco technical role - preferably in Support/Managed Services
- Fluent in English (written and spoken)
- Proficiency Linux/Unix platforms administration
- Excellent problem solving and troubleshooting skills
- Degree in Computer Science or Engineering
- Ability to take emergency shifts every few weeks
Eligible Degrees
+96 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Optiva
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