Engineer - IT Support Job in Bangalore at Xperi

Xperi is hiring for the role of Engineer - IT Support!

Responsibilities of the Candidate:

• Be self-motivated and able to work successfully with a team to achieve ambitious goals
• Implement IT technologies in support of defined requirements generated by business and growth demands
• Work with Tier III/IV teams by creating/updating support run books to enable first-call resolution
• Work with the business to understand requirements

Requirements:

• BS. in Computer Science or equivalent experience
• Minimum of two years of directly related work experience
• 2 or more years of technical experience in
• Windows OS laptop and desktop support
• Mac OS laptop and desktop support
• Office 365
• Endpoint management
• Workstation deployment
• Active Directory
• Scripting for automation of tasks
• Application support experience with Zoom, Slack
• Knowledge of current workstation hardware and standards
• Certifications in Windows and Mac support
• Fundamental networking knowledge and experience
• Core fundamental and working knowledge of TCP/IP, DNS
• Must have excellent written and verbal communication skills and be able to:
• Read, analyze, and interpret common technical journals
• Document procedures that conform to a prescribed style and format
• Present information to users clearly
• Strong analytical skills required