Engineer - IP DWDM - BO1 Job in Noida at Ericsson

Ericsson is hiring for the role of Engineer - IP DWDM - BO1!

Responsibilities of the Candidate:

• Act as the customer concern point for activities demanding a level of technical expertise as a 24/7 capability!
• Monitor ticket queues to ensure timely response to tickets!
• Focus on the improvement of automated recovery.
• Ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
• Perform analysis to proactively detect possible failures. This shall ensure incident restoration and repair because of its analysis or when prompted by MS Automated Service Function processes. 
• Act to meet the service or resource requirements, in the cases in which overall and higher-level network knowledge is required or when knowledge of specific products or services is required.
  

Requirements:

• Must be a quick learner with a positive attitude, a team player, and a good individual contributor with collaborative skills.
• Knowledge of routing protocols BGP, IS-IS, L2VPN & VRF.
• Working experience in configuration networks having BGP, MPLS, and  L2VPN.
• Troubleshooting of faults related to hardware, configuration, service quality & service impact/outage.
• Experience in troubleshooting service outages and restoring within defined SLA duration.
• Comfortable in performing change requests as per the designed MOP.
• Able to investigate and fix recurring faults/problems.
• Good knowledge of MS Office tools like Excel, Word, Power Poin,t, etc.
• Knowledge of Microwave, DWDM & ASON is a plus.
• Routing & switching professional certification and OEM certification is a plus.