Engineer I Job in Gurgaon at American Express

American Express is hiring for the role of Engineer I !

Responsibilities of the Candidate:

• Engage in Chat Data Analysis: Utilize advanced data analysis techniques to uncover hidden use cases, identify anomalies, and derive actionable insights from chat data.
• Python Code Development: Build and maintain robust Python code to engineer new features and functionalities, ensuring scalability and efficiency in our systems.
• NLP Pipeline Development: Develop and enhance Natural Language Processing (NLP) pipelines to improve the chatbot's understanding and response accuracy.
• Kibana Dash-boarding: Create visually appealing dashboards in Kibana for effective chat data visualization, enabling stakeholders to gain valuable insights at a glance.
• Splashboard UI Development: Actively contribute to the development of the Splashboard UI, collaborating with cross-functional teams to ensure a seamless user experience.
• Prompt Tuning and Finalization: Assist in prompt tuning and finalization for our 2.0 system, leveraging chat data insights to optimize prompt effectiveness and user engagement.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Proven experience (X years) in chat data analysis, NLP, and Python development.
• Strong proficiency in Python programming and familiarity with relevant libraries (e.g., NLTK, spaCy).
• Experience with Kibana or similar data visualization tools.
• Solid understanding of UI development principles and experience with front-end technologies (e.g., HTML, CSS, JavaScript).
• Excellent problem-solving skills and ability to thrive in a fast-paced, collaborative environment
• Strong communication skills and ability to effectively convey technical concepts to non-technical stakeholders.