Engineer 2- Engineering Operations Job in Chennai at Comcast Corporation

Comcast Corporation is hiring for the role of Engineer!

Responsibilities of the Candidate:

• Ability to troubleshoot and repair all but the most complex issues. Performs maintenance activities with a minimum of supervision and guidance. Leads technical outage bridges and engages appropriate resources to drive issues to closure
• Acts as an advocate for Engineering Operations procedures, policies and processes. Ensures projects and initiatives are adhering to Company standards
• Tracks and reports operational workflows; maintains records of results and feedback. Analyzes data and metrics, identifies problem areas and provides actionable insight
• Acts as a technical resource in projects and initiatives and ensures successful project implementation
• Contributes to design considerations for new products or architectural changes to existing products
• Analyses problems in design, configuration, data flow and data state within a highly complex multi-product provisioning system
• Performs routine maintenance tests for designated areas of engineering and ensures all maintenance is properly validated to minimize impact
• Provides training and guidance to less experienced team members
• Attains industry standard certifications and education
• Consistent exercise of independent judgment and discretion in matters of significance
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
• Other duties and responsibilities as assigned

Requirements:

• Understand our Operating Principles; make them the guidelines for how you do your job
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
• Win as a team - make big things happen by working together and being open to new ideas
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
• Drive results and growth
• Respect and promote inclusion & diversity
• Do what's right for each other, our customers, investors and our communities