End User Computing (EUC) Engineer Job in Hyderabad at DAZN

DAZN is hiring for the role of End User Computing (EUC) Engineer!

About the Company:

DAZN is a tech-first sport streaming platform that reaches millions of users every week. We are challenging a traditional industry and giving power back to the fans. Our new Hyderabad tech hub will be the engine that drives us forward to the future. We’re pushing boundaries and doing things no-one has done before. Here, you have the opportunity to make your mark and the power to make change happen - to make a difference for our customers. When you join DAZN you will work on projects that impact millions of lives thanks to your critical contributions to our global products

• Exceptional customer care skills, providing a high level of service to end-users, including VIPs.
• Extensive experience working in a Service Desk environment, handling complex support requests and incidents.
• Proficiency in Windows and macOS, demonstrating advanced troubleshooting skills and configuring complex systems.
• Strong experience with MS Office 365, including installation, configuration, and advanced troubleshooting.
• Advanced knowledge of networking principles, including TCP/IP, DNS, and DHCP, with the ability to troubleshoot network-related issues.
• Expertise in mobile device management, specifically with iOS devices, ensuring secure and efficient mobile experiences.
• Proven experience in managing and resolving issues with video conferencing equipment and software, supporting seamless collaboration.
• Track record in dealing with hardware suppliers, managing procurement processes, and resolving complex hardware-related issues.
• Outstanding communication and interpersonal skills, able to effectively interact with users at various levels within the organization, including senior executives.
• Should be flexible to work on Rotational shifts as per the business needs.