Employee Relations Associate Job in Bangalore at Labcorp Corporation

Labcorp is hiring for the role of Employee Relations Associate!

Responsibilities of the Candidate:

• Handles low-complexity ER cases in accordance with established processes including US attendance, job abandonment, and rehire eligibility requests.
• Uses case management system as a primary communication channel to ensure proper documentation and processes are followed when delivering ER guidance. 
• Ensures that case details, status, and documentation are accurate and maintained in real-time.
• Accountable to service delivery performance/satisfaction measures, expectations, and standards (qualitative/quantitative)
• May speak directly with leaders or employees in other countries to resolve issues or seek clarity before offering guidance. 
• Learned to advise on some formal processes in accordance with Labcorp policies and appropriate regulatory guidelines. (i.e., attendance issues, failure to follow SOPs, quality issues, and performance matters)
• Coordinates information with other ER team members to ensure compliance with federal state and local requirements.
• Coordinates and supports other global tasks for the ER leadership team as necessary.
• Assists managers and employees in finding relevant policies, tools, documents, etc.
• Collaborates on continuous improvement opportunities or ER projects if appropriate.

Requirements:

• Undergraduate degree, or equivalent combination of education, training, and work experience
• HR experience at a global company and interest in employee relations