Education Operations Specialist Job in Bangalore at Zscaler Softech India Pvt. Limited

Zscaler is hiring for the role of Education Operations Specialist!

Responsibilities of the Candidates:

• Operate as part of the global platform training and certification team and contribute to the tier-1 support of the partner academy program and our demo platform, requiring adaptable hours.
• Diligently analyze data to answer important questions for stakeholders or yourself, with an eye on what drives business performance, and investigate and communicate which areas need improvement in efficiency and productivity
• Help with and create rich interactive visualizations through data interpretation and analysis, with reporting components from multiple data sources
• Provide critical operations support for Technical Management, Business Development, Training, and Curriculum Development responsibilities.
• Help with the developmental operations processes and maintenance for our initiatives to drive growth, certifications, and contribute to an expanded operations role
• Support the Partner Technical Enablement and Demos & Labs team by:
• Handling external partner & internal stakeholder tickets
• Creating important technical enablement partnerships for the business
• Tracking and running reports of all team projects

Requirements:

• 3+ years of experience mining data as a data analyst with Bachelor's Degree in business, information technology, or similar
• Proficient in SQL with a capacity to quickly master other analytics tools
• Excellent collaborative skills, coupled with a readiness to adapt, efficient task management, quick adjustments to change and a focus on details.
• Experience with project management and focused on delivering strategic solutions, coordinating with teams to improve processes in a scaling environment.
• Flexible to work during US and EMEA time zones