Digital Technical Engineer Job in Bangalore at Signify

Signify is hiring for the role of Digital Technical Engineer!

Responsibilities of the candidate:

• Monitor and govern the hygiene of the hosting area to ensure optimal performance and security.
• Develop and maintain standard operating procedures for server administration and maintenance.
• Identify areas for improvement in server hosting services and recommend effective solutions.
• Collaborate with Architects to review new demands and ensure alignment with organizational objectives.
• Act as the go-to person for any hosting-related consulting, providing guidance as needed.
• Drive hosting initiatives for both SAP and non-SAP systems within the company's technical scope.
• Assist in driving teams, requests, and decisions related to hosting, including suggestions and advice.
• Support the creation of roadmaps and cybersecurity strategies for the hosting environment.
• Represent customers as a customer-facing employee, directly engaging with stakeholders and addressing their hosting needs.
• Oversee general governance of the hosting environment, including incident, problem, and change management.
• Support project-related topics by providing hosting expertise and guidance.
• Manage 3rd party suppliers involved in the hosting infrastructure, ensuring compliance with service-level agreements.
• Manage and support operational teams responsible for day-to-day hosting operations.

Requirements:

• Technical knowledge and expertise in server hosting infrastructure management are beneficial.
• Preferable experience in data center operations and management.
• Background in 3rd party supplier management is essential.
• Strong problem-solving skills and the ability to identify areas for improvement.
• Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.
• Proven ability to manage projects and drive initiatives to successful completion.
• Dedication to maintaining high standards of performance and security in the hosting environment.