Digital Product Management Associate Job in Gurgaon at American Express

American Express is hiring for the role of Digital Product Management Associate!

Responsibilities of the Candidate:

• Partner with product analysts and data scientists to drive identification and enhancement of the Customer 360 Individual platform with the target to reduce ORE/CAPs and customer-generated incidents related to data and linkages for Individual Entities.
• Showcase E2E ownership of analytical needs for the product.
• Monitor performance and quality controls to identify any gaps, and find solutions to elevate data quality/performance at product level.
• Facilitate stakeholder management and collaboration across a wide net of partners including Product, Technology, and Governance within and outside Customer 360.
• Support overall program management efforts including handling project status, managing, and raising risks and issues.
• Facilitate the optimization of product backlogs, efficiently translate the business needs into requirements on Rally, and articulate it clearly to the scrum teams.
• Write effective testing and acceptance criteria to ensure features are delivered in a timely manner.
• Focus on understanding sophisticated business problem and analyze complex data to provide a simplified solution to business partners.
• Define, quantify, and report on metrics related to product launch, process efficiency, and performance.
• Collaborate with scrum team(s) and demonstrate qualities consistent with AMEX leadership dimensions (empower, encourage, influence, deliver).

Requirements:

• 0-2 years of Data Management and/or Product Owner in building and launching data capabilities.
• Bachelor’s or Master’s degree in Information Technology, Computer Science, Information security, Mathematics, Statistics, or any other relevant qualification
• Strong quantitative skills with an understanding of analyzing large amounts of data and data flows to identify patterns/insights and generate useful recommendations with high value.
• Strong program management, analytical and critical thinking skills.
• Ability to think abstractly and deal with ambiguous/under-defined problems.
• Ability to compile, summarize, communicate, and present findings to leadership.
• Good understanding of prototyping, iterative development, and Agile principles.
• Ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change.
• Excellent people skills with a focus to engage, influence, align and encourage partners and business partners across geographies to drive collaboration and alignment.