Digital Advisor Job in Bangalore at [24]7.ai India

Responsibilities:

• Rendering services to customers and ensuring satisfactory ,Should take care of AHT, Quality, CSAT and CS-related metrics 
• Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to the clients Identify opportunities to offer value-added services 
• Resolve complex problems based on best practice/precedence, escalate when needed Demonstrated analytical skills and mathematical knowledge First-time resolution 
• should be provided for all customer queries Displaying complete onus to customer’s queries/problems 
• Delivering service with requisite courtesy and accuracy Individual Contribution

With over two decades of contact center expertise, [24]7.ai is redefining how artificial intelligence, human insight, and deep vertical expertise can produce customized, satisfying customer experiences. With a commitment to excellence, we leverage purpose-built technology and highly skilled teams to ensure seamless interactions between businesses and customers worldwide.