DevOps SME Job in Bengaluru at Diageo

Diageo is hiring for the post of DevOps SME!

Responsibilities of the Candidate:

• Manage the incoming application-related requests (Change request, how-to question).
• Translate business requirements to technical language and model/program them in Anaplan applications (main task of the position) using formulas, pivot tables, big massive of data, building reports, workflow, uploading/extract functionality and etc.
• Communicate with end users in case of more detail need for a change;
• User rights maintenance including internal Anaplan models maintenance related to license compliance, reporting, access revocation etc.
• Work closely with Solution Architects and project teams for alignment of model architecture, master data management and workflow
• Assist with alignment of the model changes with Global process owners and Global Governance teams
• Ensure the population of the knowledge base for bug workarounds, regional support expertise as well as platform best practices.
• Ensure the interface's registry for the BAU models is kept up to date in a well-documented manner.
• Maintain, produce (where needed), and demand (from the projects) a single technical description document.
• Address the issues for the related software infrastructure whether it is a ticketing system (SNOW bugs), Platform (Anaplan bugs), Server (Anaplan interfaces issues), etc.
• Submit and test ServiceNow Requests for the selected region for models in BAU and help projects to prepare the requirements such requests before transitions to BAU.
• Support Service Delivery Manager with preparation of market service review meetings (analysis of all issues/tickets on a monthly basis)

Requirements:

• Graduate degree
• Deep Anaplan knowledge, at least level 2 Anaplan Certification Expert level of Excel or SQL/MS Access
• 1 year experience in business application support (no experience may be considered);
• Analytical mindset
• Think out-of-the-box mind, ability to propose new/non-standard solutions
• Good communication and negotiation skills fast learner
• Ability to work in a constantly changing environment within tough timelines.