Developer Analyst I Job in Hyderabad at Realpage

Realpage is hiring for the role of Developer Analyst I!

Responsibilities of the Candidate:

• Develop a deep understanding of RealPage Consumer products.
• Contribute new findings to the Consumer Problem Management Wiki for knowledge transfer and training of peers and Product Support.
• Perform root cause analysis of case escalations from Product Support for a given product by:
  
  • Executing/analyzing SQL queries,
  • Exercising/analyzing API requests, and
  • Evaluating patterns of behavior of the software.
• Document defects for promotion to engineering.

Requirements:

• Bachelor of Science Degree or work equivalent in a technical or analytical role.
• Basic SQL skills.
• The ability to distill complex topics and communicate in a simple and coherent manner with a consultative approach.
• The ability to conduct root cause analysis and provide actionable and high-value solutions to reported incidents with a combination of data analytics, business acumen, technical expertise, product features, and sound judgment.