Desktop Engineer Job in Navi Mumbai at Medpace

Medpace is hiring for the role of Desktop Engineer!

Responsibilities of the Candidate:

• Designing and implementing mobile device management (MDM) policies and procedures.
• Configuring and deploying mobile applications using Intune.
• Monitoring and managing Medpace’s end-user computing applications, deployments, and devices for compliance.
• Keeping up to date with the latest end-user hardware and software best practices, technologies, and methodologies specifically around Microsoft tooling and services as well as other third-party tools.
• Administrating, creating, and packaging applications and operating system security patches for deployments using Microsoft Configuration Manager tools and associated Powershell scripting.
• Ensuring secure operations of infrastructure technologies (security updates, vulnerability management, role access management, configuration hardening).
• Creating, and maintaining policies and training for end users and other IT teams.

Requirements:

• Bachelor's degree in Information Systems or a related field
• Proficient in enterprise desktop management
• Solid experience in SCCM, Microsoft Intune
• Solid experience in scripting
• Expert experience in support of Windows Operating System, MacOS, and other desktop operating systems environments
• Desire to learn and grow, with a solid foundation of experience
• Aptitude to manage many different projects, applications, and priorities effectively and simultaneously
• Ability to communicate effectively with peers, end users, as well as all levels of management
• Demonstration of strong communication, decision-making, self-management, and teamwork capabilities
• Advanced OS and Microsoft management experience
• Experience working directly with hardware manufacturers and software publishers to resolve problems.
• Experience with Active Directory, Azure Active Directory, Group Policy, Intune, and Autopilot technologies strongly desired.
• Working knowledge of asset management tools, processes, and procedures
• Prior experience with Conference Room technologies, Collaboration Tools, and A/V Support is a plus
• Provide off-hours support (24 x 7) as required
• Strong background in scripting using SQL, PowerShell, VBScript, WMI Scripting, and Python
• Demonstrated aptitude around task automation and process documentation