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Deputy Manager - Operations & Services Job in Mumbai at Bajaj Finserv

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Deputy Manager - Operations & Services

Bajaj Finserv

  Full Time Job

  Not Disclosed

  0-3 years

  Posted  30+ days ago

Location
  • Mumbai
Skills Required
  • Customer Service
  • CUSTOMER QUERIE
  • team player
  • finance
  • banking
About this Job

Bajaj Finsrev is hiring for the role of Deputy Manager - Operations & Services!

Responsibilities of the Candidate:

  • Implement cash policy and continuous evaluation to ensure adherence to the policy and compliance with the authority matrix at branches in the area assigned.
  • Prepare daily cash collection reports and send the same to HO.
  • Check and update agency collection.
  • Attend walk-in customers solving their issues and maintaining a 100 % Customer satisfaction level.
  • Coordinate with HO/TCS to solve the customer query within TAT
  • Report location cash and customer service details daily.
  • Cross-sell the insurance and other products to walk-in customers.
  • Collect customer feedback about our service and products

Requirements:

  • Capable of interacting with customers and collection agencies.
  • MBA with 0 - 3 years of relevant experience.
  • Has worked with reputed Banks/Financial Institutions in Consumer Financing.
  • Positive attitude and team player.
Eligible Degrees
MBA / All Courses
Bachelor of Technology/Engineering / All Courses
Master of Technology / All Courses
Bachelor of Arts / All Courses
Bachelor of Science / All Courses

+86 More

Who can apply
Work Experience: 0-3 years
Eligible Graduation Years: 2024, 2023, 2022, 2021
Documents Required

1. Resume

2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)

About Bajaj Finserv
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