Deputy Manager Job in Bengaluru at J.P. Morgan India

JP Morgan is hiring for the role of Deputy Manager!

Responsibilities of the Candidate:

• Evaluate submitted changes to identify impacts to data, systems, and processes. This includes documenting requirements and asking the appropriate probing questions to assess complexity and determine possible solutions. Assist with prioritization of changes per scope including building the dashboard to track overall progress for all requests.
• Participate in Release Management meetings, including communicating the status to the CMO Quality team, and IT on changes, and impacts.
• Perform run-the-engine duties for assigned Shared Services processes: sampling, test setup, production support, and report and data generation. Monitor process to ensure appropriate processing, including building detective controls to monitor process health. 
• Assist users in troubleshooting issues among reports, systems, processes, and procedures.
• Perform user acceptance testing, and data validation as needed.
• Build and maintain positive relationships with users of the Shared Services technology, tools, and data. 
• Liaison with technology organizations, IT leadership, software vendors, and other data suppliers as an advocate for CMO QA technology and data warehousing requirements.
• Perform maintenance to existing tools, platforms, databases, and tables.
• Develop and program new business processes. 
• Identify opportunities for process, software, or technology improvement to improve efficiency, reduce cost, and enhance processes or controls. 
• Manage performance and development of directs.

Requirements:

• Bachelor’s degree or equivalent in Engineering, Computer Science, Information Technology, Data Science, Operations Research, or similar fields
• Working knowledge of SharePoint including creation of standard forms, and workflows
• Working knowledge of Office Professional Suite includes Project, Visio and Access
• Strong oral and written communication skills 
• Strong analytical skills with a continuous process improvement mindset
• Knowledge of SQL and or Python programming 
• Knowledge of ALTERYX, SSRS, Business Objects, and Tableau