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Deputy Manager Job in Jaipur at Sk Finance Limited

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Deputy Manager

Sk Finance Limited

  Full Time Job

  4.8L-5.4L per annum

  4-5 years

  Posted  30+ days ago

Location
  • Jaipur
Skills Required
  • Customer Handling
  • Problem Solving
  • Root Cause Analysis
  • Stakeholder Management
About this Job

Job Description & Requirements:

  • Handling of Customer Complaints Team along with training and coaching
  • Review of the Resolution provided to the Customers for their Complaints
  • Identifying the Root Cause Analysis of the complaints and take corrective actions
  • Share inputs to the management to control the number of complaints received
  • Collaborate with Internal Ombudsmen for the review of Rejected Customer Complaints
  • Connect with the respective stakeholders for the timely resolution of the Customer Complaints and if additional working is required as per IO recommendation
  • Keep ahead of industry’s developments and apply best practices to areas of improvement
Eligible Degrees
MBA / All Courses
Bachelor of Business Administration / All Courses
Who can apply
Work Experience: 4-5 years
Eligible Graduation Years: 2021, 2020, 2019
Documents Required

1. Resume

2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)

Job Round

Round 1 :

L2 Interview In-Process

About Sk Finance Limited

SK Finance Limited, founded in 1994 and based in Jaipur, is a non-banking financial company (NBFC) offering vehicle and MSME loans. It operates across rural and semi-urban India with 500+ branches and 10,000+ employees. Focused on financial inclusion, it provides loans for used vehicles, business, home renovation, and more. SK Finance aims to serve unbanked populations with trust, agility, and empathy, and has filed for a ₹2,200 crore IPO to fuel future growth.

 

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