Deputy General Manager – Sales & Marketing Job in Ghaziabad at Adani Group

• Responsible for building the market share quickly by proactively contacting customers and relevant stakeholders.
• Responsible for making sure that External Customers’ expectations are met through continuous communication, reporting, and reviews.
• Participate in identifying corporate sales planning and strategies.
• Would be responsible for coordinating with all the stakeholders of the trade, analyzing and understanding customer's requirements, and offering them the best solutions to meet their requirements.
• Collecting market intelligence and identifying new business opportunities.
• Improving the profitability of the organization.
• Responsible for execution of sales plan and achieving the sales target assigned.
• Maintain long-term relationships with old and current customers to generate additional revenue for the organization.
• Develop strong customer relationships through regular visits or timely responses to their queries.
• Responsible for timely submission of best possible proposals/quotations for all inquiries received, by working in coordination with the Pricing/ Procurement team, so that customer business can be secured while ensuring good margin for the organization.
• Conducting research about the client’s background, turnover, strengths, weakness, and products through online/offline information (New Customer Acquisition)
• Conduct basic marketplace intelligence and research to map the business potential of existing customers as well as identify new customers.
• Conduct meetings and briefing sessions as required to impart knowledge, integrate team-­ working, and access overall sales performance and updates.
• Ensure timely redressal of pre & post-sales customer queries, and grievances and escalate issues whenever required.
• Track multiple tasks with various internal (Terminal, Sales, Rail ops, Customer Service, etc.) and external stakeholders (Lines, Transporters, Customs, etc.) during the customer onboarding process to ensure seamless customer experience.
• Provide monthly reports to monitor performance against measures.

Requirements of the candidate:

• Must have strong Customer Service orientation
• MBA – Operations/Sales & Marketing/SCM/Logistics
• Having prior knowledge/experience in the following is an added advantage:
  • Warehousing sales, domestic cargo sales
  • Cargo movement by rail
• Should be a good team player with a collaborative approach
• Should have the ability to mitigate conflicts & ability to build consensus to drive results & execute action plans
• Business intelligence
• Negotiation Skills
• Good hands-on experience with MS Office