Deputy General Manager Job in Pune at TATA Communications Limited

Tata Communications is hiring for the role of Deputy General Manager!

Responsibilities of the Candidate:

• Execute projects on a cross-functional and regional basis within the allocated costs, defined scope and timelines. Drive compliance with the change control process
• Periodically review business processes and performance against various parameters (turn around time, ease of use, first time right, cost)
• Collaborate with various teams within the business (such as sales support, commercial, sales, etc) to identify issues and opportunities.
• Seek inputs and ideas of how other businesses are facing similar challenges (such as value stream mapping, etc)
• Create statistics to analyze issues and build business cases for the project.
• Identify project managers and teams based on the nature of identified issues and relevance to functions.
• Review project charters prepared by teams and provide their own inputs and guidance.
• Finalize project milestones and KPIs.
• Discuss project charters and milestones at weekly meetings and status on the biweekly calls for any hurdles or roadblocks.
• Track the success of complete projects against their specific KPIs
• Review on a quarterly basis the projects with senior stakeholders from respective functions the projects, their achievements, and any hurdles to be resolved.
• Drive interfunctional coordination for the resolution of issues as required.
• Develop and if required along with the project team conduct training on the new process to the relevant stakeholders.
• Support launch of new products and services - Identify with cross-functional team internal processes that would be affected.
• Prepare change rollout plan (system codes, product literature, customer order forms, templates, pricing lists, etc)
• Participate in launch review calls to provide status updates, resolve any dependencies,
• Oversee rollout of change plan and drive course correction where required.

Requirements:

• Relevant years of experience in operations and project management roles
• Good knowledge of techniques for planning, monitoring, and controlling programs
• Sound business case development and approvals skills
• Good knowledge of program and project management methods
• Good knowledge of budgeting and resource allocation procedures
• Strong leadership and management skills, able to motivate and lead teams