Deputy Area Manager Job in Mysore at Bajaj Finserv

Bajaj Finserv is hiring for the role of Deputy Area Manager!

Responsibilities of the Candidate:

• Responsible for sales activities through call-center for Banking / non-banking products
  
• Campaign management for call-centre.
  
• Data Management & Vendor management.
  
• Managing growth and profitability of Personal Loan &Telebinding Channel in PLCS
  
• COA management
  
• Conceptualize and develop promotional campaigns for all the channels
  
• Drive call centre team to achieve sales targets and conduct regular reviews with team to ensure business plan is executed.
  
• Measure productivity and implement training measures to bridge the gap to achieve required productivity
  
• Initiate and lead various process enhancement and system development projects for both the channels
  
• Identify process improvement areas and re-engineer the existing processes to bring efficiency & reduce cost

Requirements:

• Understanding of CRM & lending system - Salesforce.com / UNICA
  
• Understanding of campaign management in Dialer
  
• Data extraction from various sources like UNICA / Salesforce and analysis in congruence with the business requirements
  
• Tracking all important matrix of business on regular basis
  
• Initiate request and coordinate with IT & COE for any new requirement related to system enhancement
  
• Need to have excellent excel and PowerPoint skills