Decision Analyst Job in Delhi at Barclays

Barclays is hiring for the role of Decision Analyst!

Responsibilities of the Candidate:

• Identify performance trends, customer behaviours and commercial opportunities and risks through the application of quantitative analytical skills
• Undertake analysis to understand customer behaviour, product and financial performance to then help maximise product performance, support product plans and drive key strategic initiatives with support from senior analytics colleagues
• Contribute to the design, test and build of complex information across multiple decision engines to identify causal links between customer behaviour and business opportunities and performance
• Manage value-added offers and services to customers to improve customer engagement
• Design and implement a Customer Life Cycle Management (CLCM) program to improve customer service & brand experience, increase product penetration and control attrition
• Produce regular performance monitoring across all marketing campaigns
• Perform monitoring of models/scorecards 
• Identify enhancements within agreed parameters to optimise performance

Requirements:

• Extensive experience in marketing analytics for retail lending portfolio
• Knowledge of retail financial services & products
• Aptitude for using statistical programming languages 
• Awareness of the financial services industry
• Knowledge of scorecard modelling techniques
• Strong analytical, technical and/or statistical skills
• Relevant experience in the analytical industry
• Strong tracking records in developing the best-in-class tools and models for large financial institutions 
• Strong analytical background, data-driven, results-orientated
•  Strong understanding of lending products from marketing, finance, risk and policy perspectives
• Proficiency in  SAS and SQL, or other suitable statistical programming language
• Knowledge of Credit Industry Product lines 
• Knowledge of portfolio and customer dynamics
• Masters in Statistics, Mathematics, Economics, operational research field, CA, Engineer, MBA