Datacenter Inventory & Asset Technician Job in Hyderabad at Microsoft

Microsoft is hiring for the role of Datacenter Inventory & Asset Technician!

Responsibilities of the Candidate:

• Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations under the guidance of more experienced Data Center colleagues.   
• Coordinate with suppliers to initiate warranty claims and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of returns for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to the RMA warranty process.
• Develop a working knowledge of stock control and inventory management practices and procedures.
• Ensure accurate documentation of incoming and outgoing deliveries as well as records.
• Become familiar with guidelines set by Microsoft contractual agreements with suppliers and maintain a strong customer focus.
• Perform cycle audits and data corrections to ensure all inventory controls are met.
• Help to reconcile and report inventory discrepancies.
• Ensure detailed physical inventory tracking and staging.
• Under the supervision of more experienced Data Center colleagues, destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies.
• Comply with all security and data management policies.
• Embody our culture and values.

Requirements:

• High School Diploma AND 6 months experience or an internship in inventory management, retail, warehouse management, or a related field OR equivalent experience.
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.