Data Management Analyst Job in Mumbai at Enel X Services India Pvt. Ltd.

Enel X Services India Pvt is hiring for the role of Data Management Analyst!

Responsibilities of the Candidate:

• Work closely with suppliers, and customers and engage in deep dialog/discovery with customers to understand their current business processes; identify data gaps by using reporting and partner systems.
• Assist in managing the life cycle of reference and master data issues, analyze, prioritize, and plan the integration of the data into the Enel X system/platform.
• Set up site and account details.
• Monitor all essential site information such as site name, service address, city, state, country, payment information, latitude/longitude details, and weather stations.
• Ensure all database changes appear online correctly.
• Manage incidents raised by the customers related to their account and site set-up.
• Close accounts and sites.
• Updating payment details on set-up files for AP and Accruals.
• Resolve Incidents and queries pending pertaining to DM and any data corrections.
• Resolve and respond in a timely manner to various inquiries from internal and external customers.
• Analyze bills and contracts received from the customer.
• Setup and maintain Tariff structure with the correct flags, line items, and prices.
• Communicate with suppliers and customers as per requirement.
• Make recommendations for data standards and collaborate to ensure all decisions are detailed in SOP.
• Investigate, collect, and analyze volumes of data, interpret collective logs and data to develop daily reports, and present data inferences and insights to interested parties/stakeholders.
• Partner with other team members, and cross-functional partners to support business processes, system solutions, and strategic projects.
• Multi-task, handling multiple client engagements simultaneously.
• Process improvements: participate with other team members to implement new business. processes that bring comprehensive and cost-effective data management/completeness.
• Deliver 'best-in-class' solutions that exceed client expectations.

Requirements:

• Commerce /statistics or general science graduates with minimum KPO back office experience of 1-5 years.
• For Data Management and Accounts payable, relevant experience in to same process or function is a mandate.
• Excellent verbal and written communication skills.
• Good Mathematical, logical, and analytical skills.
• Only Mumbai-based candidates will be considered.
• Willingness to work from the office.
• Willingness to work in fixed night shift.
• Push self to achieve personal goals consistently; evolve and break boundaries to exceed goals; advance knowledge and skillset to excel in his or her role.
• Possess an ownership mentality.
• Solution-oriented; proactive in addressing issues or brick walls that arise.
• Accountability; ability to admit faults, learn from mistakes, and make a concrete effort to improve.
• Organization and time-management skills; ability to balance multiple priorities at once and consistently meet deadlines in a fast-paced environment.