Data Analyst - Operations Job in Bangalore at Loop Health

Loop Health is hiring for the role of Data Analyst - Operations!

Responsibilities of the Candidate:

• Process member enrolments (additions, deletions, changes) in GMC/GPA/GTL policies as per client and insurer requirements.
• Review and validate enrolment data received from clients or internal stakeholders.
• Upload and maintain accurate records in internal systems and insurer portals.
• Maintain the active roster and CD statements for the customers
• Handle policy endorsements such as member updates, change in coverage, corrections in personal details, etc.
• Coordinate with insurers for endorsement issuance and follow up for endorsement letters/certificates.
• Ensure timely communication of endorsements to clients with updated documentation.
• Maintain and update accurate records and trackers for all enrolment and endorsement activities.
• Prepare periodic MIS reports and dashboards for internal use and client reporting.
• Coordinate with clients, TPA (Third Party Administrators), insurers, and internal sales/service teams to resolve queries or discrepancies.
• Provide support during policy renewal, including reconciliation of member lists and premium calculations

Requirements:

• Graduate in any discipline (preferably in Commerce, Business Administration, or related fields).
• 1 – 5 years of relevant experience in health insurance enrolments/endorsements or policy servicing at a broker
• Strong attention to detail and accuracy
• Proficiency in MS Excel and data handling
• Good communication and coordination skills
• Knowledge of health insurance processes and terminology
• Ability to work under deadlines and handle multiple tasks
• Prior experience using insurer portals or broker management software
• Understanding of group health insurance schemes and endorsements
• Basic understanding of insurance compliance and documentation norms