Data Analyst Job at Experian

Experian is hiring for the role of Data Analyst!

Responsibilities of the Candidate:

• Line manage a small team of other analysts and guide them in delivering results for clients 
• Understand the end-to-end process for customer delivery, and manage a backlog and pipeline of work for junior analysts 
• Maintain existing solutions and deliver solutions for new clients 
• Configure products via database tables, using SQL queries 
• Configure the product to deliver excellent client outcomes 
• Use an in-house tool to build scorecards using decision trees and arithmetic logic calculations 
• Work according to all regulatory requirements as well as existing change processes and security standards 
• Advocate for a culture that achieves business goals, delights customers, and acts in a manner conducive to the fair and reasonable treatment of all consumers, irrespective of whether these are Experian UK clients and consumers or not 
• Oversee the maintenance and upkeep of documentation for operational processes 
• Develop product knowledge 
• Configure product following client requirements 
• Develop a constructive working relationship with the client management teams  
• Ensure that your delivery Analysis activities are delivered on time, quality, and schedule
• Ensure your delivery meets all the functional requirements provided by product consultants 
• Create and maintain any other relevant documentation as required for successful delivery e.g. User Guides, Implementation Guides, Training Guides, etc., providing that it is within the scope of the role 
• Identify any changes needed to product functional documentation in line with any changes made to the product

Requirements:

• Degree level and/or equivalent level of professional experience, preferably with some element of mathematics, statistics, or computer science. 
• Technical knowledge coupled with a reasonable understanding of business operating principles 
• Communication - Communicate the progress of work (progress reports & plans) to the team and recommend effective corrective actions where necessary, this will be done through retrospectives. 
• Customer Service - Proactively manage UK internal stakeholder expectations. 
• Continuous process improvement - Identify measures to improve delivery and customer satisfaction. 
• Networking - use effective working relationships within Experian and third-party suppliers to ensure developments add value and meet business expectations. 
• Working collaboratively, leading by example, and inspiring the trust of others 
• Coordinating with stakeholders, sales teams, and leadership teams around feasible achievements and upcoming opportunities 
• E - Directing junior analysts  
• Experience using Excel for data manipulation and presentation 
• Basic knowledge of SQL to Insert/update/delete operations 
• Statistical & Mathematical Ability
• Experience in the credit industry