Customer Technical Support Engineer Job in Surat at Videosdk
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Customer Technical Support Engineer
Videosdk
Full Time Job
Not Disclosed
1-3 years
Posted 10 days ago
Location
- Surat
Skills Required
- React.Js
- Javascript
- Python
- Interpersonal Skills
About this Job
Video SDK is hiring for the role of Customer Technical Support Engineer!
Responsibilities of the Candidate:
- Serve as a technical point of contact for client escalations
- Collaborate with the dev team to design & deploy solutions
- Troubleshoot issues across frontend, backend, mobile, and Unity-based platforms
- Assist in onboarding, integration, and technical walkthroughs for clients.
- Ensure timely resolution of issues and drive customer satisfaction
- Knowledge on React, JavaScript, Java, Android, Unity, Python, Flutter
Requirements:
- Strong communication and interpersonal skills
- Educational background in Computer Science or related field (mandatory)
- Willingness to work on the night shift to support US-based clients
- Ability to translate technical concepts to non-technical stakeholders
- Proactive, solution-oriented mindset
Eligible Degrees
+96 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Videosdk
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