Customer Support TL Job in Mumbai at Pepperfry
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Customer Support TL
Pepperfry
Full Time Job
4L-6L per annum
4-6 years
Posted 30+ days ago
Location
- Mumbai
Skills Required
- Leadership Skills
- Customer Service
- Problem Solving
- Customer Retention
About this Job
Job Description:
- Leadership: Demonstrate your ability to lead a team, set goals, and monitor progress.
- Customer service: Highlight your ability to provide high-quality customer service, handle customer queries, and contribute to customer satisfaction.
- Problem-solving: Demonstrate your ability to analyze problems, brainstorm solutions, and evaluate alternatives.
- Training: Highlight your experience in training new customer service team members.
- Industry knowledge: Demonstrate your understanding of the industry and how you've applied your knowledge in previous roles.
- Customer retention: Highlight any successful initiatives that improved customer retention.
Eligible Degrees
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
Job Round
Round 1 :
L2 Interview In-Process
About Pepperfry
11 years later with a dominant online presence and over 200 offline studios, Pepperfry has blurred the lines between online and offline
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