Customer Support Representative Job in Noida at TNSI
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Customer Support Representative
TNSI
Full Time Job
Not Disclosed
1-2 years
Posted 30+ days ago
Location
- Noida
Skills Required
- Communication Skills
- Customer Support
- Troubleshooting
- Microsoft Excel
About this Job
TNSI is hiring for the role of Customer Support Representative!
Responsibilities of the Candidate:
- Join our Customer Care team in providing technical and customer support for the telecommunications products and services that we offer.
- The CSR will primarily interact with companies that are being flagged as potential spammers and wish to appeal this rating.
- This position involves opening trouble tickets, performing initial troubleshooting and investigation, escalating tickets to other teams as-needed, and seeing tickets through to final resolution and closure.
Requirements:
- Strong written and verbal English communications skills
- One or more years of experience working in a customer support environment
- Proficiency with Microsoft Office applications such as Word, Excel, and Outlook
- Ability to accurately type 40+ words per minute
Eligible Degrees
+95 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About TNSI
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