Customer Support - International Non Voice Process Job at GOOGLE
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Customer Support - International Non Voice Process
Full Time Job
Not Disclosed
0-5 years
Posted 30+ days ago
Location
- Work From Home
- Work from Home
Skills Required
- Customer Service
- Customer Relationship Management
- Call Center
- Customer Experience
About this Job
Job Description
Job Description
24-7 Intouch
- International Non Voice process
- 24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we are obsessed with providing remarkable customer experiences for the world's most innovative brands.
As a Customer Service Associate - Non-Voice, You Will :
- Provide support and resolve technical issues via email and other electronic communications
Interested Candidates Contact
WhatsApp you resume 9380568595
- Build credibility and trust with the customer by empathizing with their problem in words, proactively understanding their needs and responding promptly to resolve their issue..
- Apply advanced troubleshooting techniques to provide unique solutions to the customer's individual needs
- Leverage your experience to provide feedback to the team on how to improve our services
- Drive customer communication during critical events. As a Customer Service Associate - Non-Voice, You Have :
Interested Candidates Contact
WhatsApp you resume 9380568595
- 0 months to 3 years of customer service experience through phone, email and chat.
- Fluency in written English
- Experience in the gaming/tech support (asset)
- Excellent oral and/or written communication skills
- Customer service experience with strong customer focus
- Excellent team player with experience and passion for gaming
- Strong multi-tasking skills
- Strong analytical and troubleshooting skills
- The enthusiasm to be a self-starter who is excited about learning new technologies on a daily basis Benefits of working as a Customer Service - Non-Voice :
- An attractive compensation package with performance-based incentives
- Incredible learning and growth opportunities
- Outstanding rewards and recognition program & employee engagement activities
- Free Food and Transport while working on-site
- Medical Insurance
Interested Candidates Contact
WhatsApp you resume 9380568595
Eligible Degrees
Who can apply
Documents Required
1. Resume
2. Cover Letter
3. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
Job Round
Round 1 :
HR Round
Round 2 :
Aptitude Online Test
Round 3 :
Manager Round 1
About GOOGLE
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