Customer Support Executive - Bengali/Gujurati/Hindi Voice Job in Coimbatore at Isolve Technologies

iSolve Technologies is a Business Transformation company. We partner with our customers, understand their business, hypothesize and analyze process gaps, build strategy and bring 100% visibility to every step of the operation with innovative technology.

Customers typically come to us for our in-depth understanding of businesses and stay with us for our service excellence!

We are looking for enthusiastic and hard-working candidates with excellent English and Bengali/

Key Skills:

• Bengali/
  Gujarati
  /Hindi speaking, Inbound & outbound calls, Excellent communication skills

Key Responsibilities:

• Respond to incoming calls and update general inquiry in CRM
• Register customer visit as per the customers need
• Doing outgoing calls as per the base provided by the customer
• Conduct necessary follow-up on incoming call inquiries
• Do outbound calls for SMS campaign as per the base provided by the customer

Key Professional Attributes:

• Proper Phone ettiquette and verbal communication skills along with active listening