Customer Support Executive Job in Chennai at Numeric HR Solutions

Key Responsibilities:

• Making outbound calls to potential customers to sell products or services and achieve sales targets.
• Conducting market research and gathering information on potential customers and competitors.
• Responding to customer inquiries and addressing concerns or complaints.
• Maintaining accurate records of calls, customer interactions, and sales.
• Following up with customers to ensure satisfaction and build long-term relationships.
• Collaborating with team members to meet overall sales goals and improve processes.
• Staying up-to-date with industry trends, product knowledge, and sales techniques.
• Adhering to company policies and procedures, including compliance with legal and ethical standards.
• Using various software tools and technology to manage customer interactions and track performance metrics.

Qualifications:

• Tele callers must be highly motivated and goal-oriented, with a strong work ethic and the ability to work independently as well as part of a team. 
• They should have a positive attitude, excellent communication skills, and the ability to adapt to different customers and situations. 
• Attention to detail and strong organizational skills are also important for managing customer records and sales data. 
• A tele caller must also be able to handle rejection and maintain a professional demeanor in challenging situations.

Numeric HR Solutions is a Upcoming Executive Search & HR Solution Company.