Customer Support Executive Job in Gurgaon at Adda247

Adda247 is hiring for the role of Customer Support Executive!

About the Opportunity:

Here is your chance of joining a young, energetic team with the vision to transform the education space in India. Some things that stand us apart include

• Role with a purpose in a fast-growing organization
• Collaborative culture
• Flexible working policy
• Subsidized Lunch Party culture
• Regular off sites
• Fun at work with gymnasium, table tennis, pool etc.

Responsibilities of the Candidate:

• Handle user queries post purchase.
• Present product solutions virtually.
• Meet and exceed pipeline contribution goals.
• Willingness to be measured by weekly and monthly metrics.
• Use and become an expert on the Customer Relationship Management (CRM) system.
• There is a headset calling which happens with clear metrics.
• It is only an in office job (No work from home)

Requirements:

• Any Graduate / Post Graduate / MBA (marketing).
• Fresher
• Good written and spoken English.
• Passion to work in a fast-paced start-up.
• Multi-disciplinary and continuous learning mind-set.
• Customer focus with a good convincing ability and confident personality