Customer Support Executive Job in Kolkata at Gtech Web Solutions Pvt. Ltd.
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Customer Support Executive
Gtech Web Solutions Pvt. Ltd.
Full Time Job
1.8L-2.4L per annum
1-3 years
Posted 30+ days ago
Location
- Kolkata
Skills Required
- Customer Support
- Technical Support
- Customer Service
- Communication Skills
About this Job
Responsibilities of candidates include:
- Handling clients On Call (Mandatory)
- Understand the company’s Software & IT services in-depth to assist clients effectively.
- Provided them with technical support (On Call & Remote Desk) by diagnosing the Issue
- Analyze client needs and provide appropriate solutions and assistance.
- Address and resolve client queries efficiently.
- Provide Technical Support For Software By Diagnosing The Issue.
- Troubleshooting Technical Issues.
- Solving Software Faults by coordinating with Software Developers.
- Need Smart And Proficient Candidates
Eligible Degrees
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
Job Round
Round 1 :
L2 Interview In-Process
About Gtech Web Solutions Pvt. Ltd.
GTech web solutions is climbing up the stairs of success day by day in IT industry across India. There is no elevator of success and we don't believe in a magic formula.
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