Customer Support Executive Job in Noida at Ienergizer

Role and Responsibilities

1. Handling Customer Inquiries: Responding to customer inquiries and resolving issues promptly and efficiently through various channels such as phone and email.

2. Providing Product/Service Information: Offering accurate information about products or services to customers and assisting them in making informed decisions.

3. Resolving Complaints: Addressing customer complaints and ensuring customer satisfaction by finding solutions that meet their needs.

4. Maintaining Customer Records: Keeping detailed records of customer interactions, transactions, comments, and complaints for future reference and analysis.

iEnergizer helps our Partners acquire, support, retain, and grow their markets by providing complete life-cycle customer support services. From sales to customer care, technical support and back-office services, iEnergizer provides client-centric solutions to a partner base that includes a number of Fortune 500 companies operating within different industry verticals including: Healthcare Payers and Providers, Banking, Financial Services, Insurance, Gaming, Publishing and Legal.