Customer Support Executive Job in Bangalore at Rupeek Fintech Private Limited.
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Customer Support Executive
Rupeek Fintech Private Limited.
Full Time Job
2.04L-2.16L per annum
0-2 years
Posted 30+ days ago
Location
- Bangalore
Skills Required
- Communication Skills
- interpersonal skills
- Problem Solving
- Call Handling
- Customer Queries
- Analytical skills
About this Job
Roles & Responsibilities
- Responsible for taking calls with customers and understanding their queries and concerns.
- Ensuring customer queries and concerns are resolved on time
- Need to maintain less than 8% shrinkage on MTD (Month till date)
- Need to be flexible in case of volume increases to support the callings
Eligible Degrees
+2 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
Job Round
Round 1 :
Telephonic/Skype Interview
Round 2 :
Manager Round 1
Round 3 :
HR Round
About Rupeek Fintech Private Limited.
Driven by the mission to make credit accessible to Indians in a fair and convenient way, Rupeek is pioneering innovative financial products to help monetize India’s $2 trillion gold. Powered by state-of-the-art technology and an automated asset-light supply chain, Rupeek is transforming the way gold loans are disbursed in India. Through partnerships with leading banks and financial institutions, it is building gold-backed assets, in a low-risk, low-touch and friction-free manner.
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